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Senior Compliance Associate - German

Senior Compliance Associate - German

Job ID 
Posted Date 
IVONA Software Sp. z o.o.
Recruiting Team 

Job Description

Job Description – Sr. Compliance associate (Dangerous Goods)
The Product Compliance teams ensure that Amazon transactions satisfy legal and safety requirements in compliant with guidelines set by regulatory bodies. We coordinate with aspects of identifying the risk involved in handling a hazardous product while storage and transport and classifying products with appropriate hazmat attributes. We are responsible to provide hazmat flagging for products that involves compliant classification, labeling and packaging of hazardous products, which enables fulfillment/warehouse associates and customer aware of the risk involved and measures to handle and transship the products without any incidents or undeclared.
‘Dangerous Goods’ program provides extensive support on worldwide classification for all market places in alignment with dangerous goods transport & storage regulations such as GHS, CLP, ADR, DOT, IATA, 49 CFR, etc. to avoid any incidents or undeclared shipments during Storage, Handling and Transportation of hazardous products.

Job Responsibilities:
Your job responsibilities as a DG Compliance Associate may include:
- Classify products based on their potential hazardous risk, for safe storage and transportation based on SOP, vendor SDS and reliable information in compliance to ADR, 49 CFR, IATA, GHS and CLP regulations
- Write rules to classify hazardous products to automate dangerous goods classification
- Provide DG classification for complex ASINs that are blocked based on Ingredients, regulatory expertize and guidelines
- Trouble shoot issues w.r.t transport & storage classification and instruct Fulfillment centers to enable smooth inbound & outbound processes of hazmat flagged products.
- Provide guidance to Fulfilment centers on hazmat classification and configuration issues.

In addition to the core responsibilities listed above, you will be expected to take on a larger organizational role. These can include tasks such as:
- Identifying & implementation of improvement opportunities/automation to enhance process efficiency, quality and customer experience with measurable impact
- Responsible for quality, root cause analysis on process & quality gaps and recommend corrective actions.
- Training and mentoring new hires and other associates, suggests improvements to training
- Creation and maintenance of SOPs and owns process updates
- Understanding of metrics, deep dive on KPIs, troubleshooting on reports and multiple data sources
- Flagging any updates received from stakeholders on process to Lead/Manager
- Active participation in stakeholder calls, leading and documenting the discussions
- Conduct feedback sessions, Training need identification (TNI) and maintenance of quality records and documentation.

Basic Qualifications

- Proficiency in verbal & written communication in English (German language level equivalent of B1 certification in mandate)
- Good working knowledge of MS Office, MS Outlook; MS Excel proficiency is an advantage;
- Strong attention to details;
- Ability to analyze and identify patterns in large data sets;
- Decision making aptitudes based on given guidelines and in ambiguous contexts;
- Must be comfortable working with large data sets;
- Very good knowledge and experience in internet navigation and research – finding specific information about products in a timely manner.
Basic Qualifications:
- Graduation in any Discipline is required for this position

Preferred Qualifications

Preferred qualifications:
- 1-3 years of experience in data-driven business operations processes – BPOs, Operations processes; Database management is an added advantage
- Knowledge of basic SQL
- Experience in product safety and/or regulatory compliance management with government agencies
- Knowledge of consumer product compliance processes and regulations