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Partner Training Manager

Partner Training Manager

Job ID 
Posted Date 
Amazon Web Services UK Limited
Recruiting Team 

Job Description

Amazon Web Services provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers hundreds of thousands of businesses in 190 countries around the world. To meet the growing demand for AWS Services across the globe, we need exceptionally talented, bright, and driven people. If you have excellent organizational and communication skills, a passion for working in a fast paced, dynamic environment and a desire to provide exceptional customer service, we’d like to speak with you! Here's your chance to join our Training & Certification team working in the highly visible role of Partner Training Manager, EMEA.
The successful candidate will possess the ability to take the initiative to complete complex tasks and projects quickly and autonomously, react with appropriate urgency to situations that require a quick turnaround, switch gears at a moment's notice, and take effective action without having to know the total picture. This role will be pivotal in supporting the training and enablement of AWS Partner Network (APN) which is the global partner program for AWS. It is focused on helping partners build a successful AWS-based business by providing great business, technical, marketing, and GTM support.

· Define and deliver Partner Training Strategy for EMEA.
· Work closely with Partner Leadership to develop and define training goals and programs aligned to partner program requirements.
· Proactively collaborate with AWS EMEA Partner Development Managers (PDMs) and capture requirements in the region that can be developed into scalable training programs; be a voice for the partner managers in the region.
· Engage APN partners at all Tiers, understand patterns in their knowledge gaps and provide thought leadership for proposed programs and curriculum.
· Define and develop dashboards to track training and certification programs to understand key trends in the region. Additionally, provide dashboards and metrics to the Partner Leaders in the region.
· Roll out, execute & host global partner enablement programs in EMEA, localize if necessary.
· Coordinate schedules for ILT events, manage event planning, working closely with partner team.
· Manage a team of program managers and trainers.
· Build out frameworks, cadence of regional programs, communicate this to audience via marketing.
· Host webinars, in cooperation with partner team.
· Evaluate effectiveness and propose adjustments to programs to improve performance and ensure objectives are met.
· Work closely with the corporate team to provide new program requirements as well as rolling out new programs in region.

Basic Qualifications

· Minimum of 10 years leading Partner Training Teams across EMEA.
· Experience working with fast growing partner organization.
· Recent experience in a fast-paced, multinational technology company.
· Ability to communicate in multiple languages (min 2)
· Understand cloud technologies and distributed computing at a high level and relate back to curriculum.
· Bias for action: ability to initiate new programs, obtain senior management buy-in and support.
· Exceptional written, verbal, and interpersonal communication skills.
· Proven track record of managing multi-faceted projects with the ability to drive through completion.
· Ability to effectively work in a highly ambiguous environment and within cross-functional teams across the organization.
· Positive, proactive and able to always exercise great judgment.
· Excellent organizational and project management skills.
· Ability to travel frequently.

Preferred Qualifications

· Experience in Partner Organization defining sales and technical programs.
· Experience with learning management systems and e-learning development tools.
· Experience in Partner or Channel enablement
· Technical background preferably in computer science, computer or electrical engineering
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