Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon continues to grow and evolve as an extraordinary e-commerce platform.
We are looking for talented people to join us at the heart of our core consumer business.
In the Brand Specialist project, you will work with selected vendors to help drive growth and deliver an exclusive customer experience on Amazon, while facilitating great business relationships with some of Amazon's top brands. You will be part of one of the following categories: Sports, PC, Home, Media, Wireless, Kitchen, Fashion, Tools, Consumer Electronics, Toys, Consumables.
You will be responsible for looking after a brand’s product portfolio, contributing to improvements in the user experience for customers and creating detailed monthly reports on performance.You will lead presentations and planning sessions with partner vendors and act as the main point of contact for them.You will also provide support to drive category growth through detailed analysis of business inefficiencies and identifying solutions; proposing changes to operational processes; driving a high standard in customer satisfaction; ensuring high-quality product detail pages; and making recommendations for effective marketing campaigns.
To achieve success in this role, you will have strong analytical, relationship management and organizational skills.You will also be comfortable picking up new technologies. You will be an analytics guide, identifying problem areas and then creating plans to find resolutions, with the ability to pick up new skills quickly. You will have strong communication skills and a consistent track record of building positive working relationships.
Brand Specialist typical tasks include:
- Vendor management: help growing selection of products to sell on Amazon, onboarding new vendors, identifying and resolving pricing issues
- In-stock management: tracking purchase orders, investigating late deliveries, resolving order rejections, working with vendors on PO automation
- Online marketing: improving product page data, developing marketing and merchandising plans, improving customer experience onsite, helping generating traffic and sales
This position offers a unique opportunity to work at the most innovative online retailer and to develop and build strong functional skills in online merchandising/marketing, buying, planning and forecasting, and business analysis.
Please note this is a contract role.