Unified Communications Engineer
Global IT Team
Compensation: Competitive Salary, Amazon restricted stock units and benefits package
Posting Date: 5th July 2017
Closing Date: 2nd August 2017
At Amazon, we believe that every day is “Day One.” A day to take the first step. A day to meet new challenges. Today could be the day that you become part of a bigger idea. A day where your own ideas can turn into reality. Become part of a company that redefines itself on a daily basis. Working for Amazon is a new excitement every day.
Do you have a voice engineering background and want a new challenge? Do you enjoy learning about new technologies in a challenging, real-world environment? The Global Operations team at Amazon is looking for a senior engineer to support our unified communications infrastructure worldwide. Your peers will be systems and network engineers working to make our telephony and conferencing platforms more capable, scalable, reliable and efficient.
· Supporting multi-vendor voice and video solutions to support Amazon's worldwide growth.
· Monitoring the performance of Amazon's voice, video, conferencing and fax infrastructures to ensure we deliver the highest quality customer experience.
· Driving automation improvements.
· Working directly with vendors and cross-functional teams to support ongoing design and operational excellence efforts.
· Providing technical leadership and mentoring junior engineers.
Our ideal candidate is detail oriented, possesses strong written and verbal communication skills and has a track record of supporting voice technologies while building automation and tools. Exposure to supporting enterprise large scale systems while inventing new ways to bring self-service features to customers. The ability to interact with not only peers but also senior management and customers at a global scale is required.
Amazon is not an average retailer and this is definitely not your average job. We’ll give you the opportunity to really make a difference to our business. We’re looking for an exceptional professional with outstanding technical skills who has what it takes to make us the place for people to come to find anything they might want to buy online, with the opportunity to fulfil the Amazon motto to “Work Hard. Have Fun. Make History.”
Global IT values diversity of thought and wants to grow through hiring people from a wide range of backgrounds, cultures and experiences, allowing us to continue to innovate for complex problems. If you're interested in helping us shape our journey and being part of the team, then please apply to find out more.