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Account Representative II

Account Representative II

Job ID 
Posted Date 
Amazon Services Europe LU
Recruiting Team 

Job Description

Amazon is looking for an experienced and driven Key Account Manager to be part of the EU Expansion team.
Key Account Managers will be responsible for initiating and developing strong relationships with medium and large sellers. They will balance their time between managing new sellers and assisting those sellers in enabling their account to best suit their specific needs. The objective of the New Accounts Manager is to prospect, qualify and close high potential sellers that deliver competitive selection, pricing, and availability. In addition to recruiting key sellers the successful candidate will help them launch on Amazon's marketplace by ensuring that they master catalogue, pricing and other tools.
Key Account Managers will also be responsible for driving projects and setting processes within their team. They will work with various stakeholders and teams across the Amazon organization both locally and internationally.

Operating in a fast-moving and sometimes ambiguous environment the successful candidate will be required to work autonomously, taking responsibility for achieving business objectives. This role provides a real opportunity to develop original ideas, approaches, and solutions in a competitive and ever changing business climate.

Roles and Responsibilities
· Contribute to prospecting and lead generation activities
· Assist sellers with Registration
· Meet or exceed targets for key seller account management
· Educate and network with key prospect and customer contacts
· Relay market needs and requirements back to internal Amazon teams including Product Management, Technical and Category Management teams.
· Drive customer satisfaction
· Work closely with marketing, merchandising, business development, customer service and other key internal Amazon stakeholders
· Analyze industry and Amazon internal data to understand competitive landscape across multiple categories and identify customer trends
· Identify unique selection or seller opportunities that drive growth
· Work with second and top tier sellers to procure selection opportunities; identify areas of opportunity for customer experience improvements
· Identify and manages projects to improve customer and seller experience, working closely with internal and external teams
· Coach and mentor New Account Managers.

Basic Qualifications

· Fluency in English
· Bachelor’s Degree in Economics, Engineering or related degree required
· 3 to 6 years work experience
· Strong track record of success in managing and growing large accounts, product marketing or management consulting roles.
· Excellent written and verbal communication skills; able to explain complex concepts simply
· Advanced computer skills (Excel, Word, Outlook, PowerPoint).
· Ability to drive successful projects with a wide range of people at all decision-making levels.
· Experience solving analytical problems, either in professional experience (data analysis) or education
· Ability to thrive in an ambiguous environment
· Ability to coach and mentor individuals

Preferred Qualifications

· Turkish language skills
· Experience with e-commerce or retail would be an advantage.
· Ability to work with legal, product, and internal business owners to reach mutually beneficial agreements
· Strong business judgment, proven ability to influence others
· Experience using or other CRM tool
· Experience in managing a team of Account Managers

The position is based in Amazon’s EU Headquarters in the city of Luxembourg. However once in Luxembourg relocation may be required. The Grand Duchy of Luxembourg is a diverse and multicultural country located in the heart of Europe, bordered by France, Belgium and Germany.

The successful candidate will be an analytically driven team player who is motivated by an entrepreneurial, fast-paced and highly collaborative environment.

All offers are contingent on the successful completion of a background check.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.

By submitting your resume and application information, you authorize Amazon to transmit and store your information in the Amazon group of companies’ world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies