Account Representative I

LU-Luxembourg
2 months ago
Job ID
545048
Amazon Services Europe LU

Job Description

Amazon is looking for a smart and driven New Account Manager to be part of the EU expansion team.

Account Managers will be responsible for initiating and developing strong relationships with small and medium sellers. They will balance their time between managing new business sellers and assisting those sellers in enabling their account to best suit their specific needs. The candidate will work closely with sellers to understand their procurement requirements and then work with internal Amazon teams to determine the best solution to address the business needs. The ideal candidate will have experience developing relationships across functional areas such as procurement, production, maintenance, supply chain and IT and has a proven track record of meeting and exceeding sales goals.

Operating in a fast-moving and sometimes ambiguous environment the successful candidate will be required to work autonomously, taking responsibility for achieving business objectives. This role provides a real opportunity to develop original ideas, approaches, and solutions in a competitive and ever-changing business climate.

Roles and Responsibilities

· Contribute to prospecting and lead generation activities
· Assist sellers with Registration
· Meet or exceed targets for seller account management
· Educate and network with key prospect and seller contacts
· Relay market needs and requirements back to internal Amazon teams including Product Management, Technical and Category Management teams.
· Drive customer satisfaction
· Work closely with marketing, merchandising, business development, customer service, and other key internal Amazon stakeholders

Basic Qualifications

· Fluency in English
· Bachelor’s Degree in Economics, Engineering or related degree required
· 1 to 4 years work experience
· Demonstrated track record of success in account management, product marketing or management consulting roles.
· Excellent written and verbal communication skills; able to explain complex concepts simply
· Interested in new technologies, capable internet user
· Advanced computer skills (Excel, Word, Outlook, PowerPoint).
· Ability to work with wide range of people at all decision-making levels.
· Experience solving analytical problems, either in professional experience (data analysis) or education
· Ability to thrive in an ambiguous environment

Preferred Qualifications

· Turkish language skills
· Experience in outbound sales would be an advantage but is not essential.
· Experience with e-commerce or retail would be an advantage.
· Ability to work with legal, product, and internal business owners to reach mutually beneficial agreements
· Sound business judgment, proven ability to influence others
· Experience using Salesforce.com or other CRM tool
· Ability to prioritize and manage multiple responsibilities
· Creative, has initiative, and can constructively advocate on behalf of the customer

The position is based in Amazon’s EU Headquarters in the city of Luxembourg. However once in Luxembourg relocation may be required. The Grand Duchy of Luxembourg is a diverse and multicultural country located in the heart of Europe, bordered by France, Belgium and Germany.

The successful candidate will be an analytically driven team player who is motivated by an entrepreneurial, fast-paced and highly collaborative environment.

All offers are contingent on the successful completion of a background check.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.

By submitting your resume and application information, you authorize Amazon to transmit and store your information in the Amazon group of companies’ world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies
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