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Senior Product Manager, EU Customer Experience

Senior Product Manager, EU Customer Experience

Job ID 
560990
Location 
LU-Luxembourg
Posted Date 
21/07/2017
Company 
Amazon EU SARL
Recruiting Team 
..

Job Description


Do you want to work in one of the most exciting unit at Amazon? Are you interested in working in a high impact role? Come join our EU Customer & Vendor Experience team! Amazon is looking for an exceptionally talented Manager with relentless focus on improving our selection growth process. This role has a broad, high impact scope and is highly visible within the EU organization. Your interactions and relationships will span a broad group of stakeholders, functions, and regions. You will be an authoritative voice of EU Customer Experience and be considered the go-to subject matter expert by senior stakeholders and other team members.

Key Responsibilities:
· Drive initiatives that capitalize on Amazon’s regional presence in Europe to offer an always-growing product selection to our customers.
· Drive and support the overall growth of the business by scaling tools, processes and services to make them operate cross-border at European level.
· Continuously strive to optimize processes through automation.
· Steer multi-functional and complex project plans from entitlement to full rollout.

Your Benefits:
· The opportunity to work in a fast growing business in Amazon’s EU headquarters with teams based across all five European marketplaces (UK, DE, FR, IT, ES).
· An engaging working environment with excellent career opportunities.
· The chance to work with great people on exciting projects with lots of opportunity for growth
· To discover more about our benefits visit www.amazon.jobs


Basic Qualifications

  • 4-10 years experience in business management and/or management consulting and/or finance, ideally relating to retail supply chain, showing progression in areas of responsibility.
  • Strong business acumen, exceptional analytical and problem solving skills
  • Exceptional analytical skills with a great attention to detail
  • Proven track record of rapidly building trust with others and managing senior stakeholder relationships - Strong program management skills.
  • Fluent in English. Excellent communication skills (written and verbal)
  • Basic knowledge of a Financial P&L
  • Enjoys working in international cross-functional team
  • Hands-on, results-oriented mentality, combined with the ability to meet tight deadlines.
  • An intense customer focus




Preferred Qualifications

  • MBA or equivalent degree preferred
  • Strong project management skills - proven ability to lead cross-functional projects,
  • Good understanding of vendor management in a Retail environment


Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.