• Cloud Support Engineer Windows– Amazon Web Services

    Location FR-Courbevoie
    Posted Date 12 months ago(03/08/2017 13:58)
    Job ID
    Amazon Support Services France SAS
  • Job Description

    Amazon has a history and tradition of leading the world in Web-related technologies and services. Now, with Amazon Web Services (AWS) you have the chance to join us as a Cloud Support Engineer who helps individuals and businesses take their computing infrastructures and applications into the Cloud.

    What can you expect from a life in the Amazon Cloud as a Windows Cloud Support Engineer?

    You will be surrounded by people that are smart, passionate about cloud computing, and believe that world class support is critical to customer success.
    Every day will bring new and exciting challenges on the job while you:
    · Learn and use groundbreaking technologies
    · Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs
    · Interact with leading technologists around the world
    · Work directly with Amazon Web Service architects to help reproduce and resolve customer issues
    · Leverage your extensive customer support experience to provide feedback to internal AWS teams on how our customers use our services
    · Drive customer communication during critical events

    Basic Qualifications

    · Experience in Windows Systems Administration (Windows 2003 / 2008)
    · Experience in Windows Related Applications, particularly IIS
    · Experience in Active Directory Administration and Clustering
    · Strong written and spoken English language skills
    · A very strong customer focus
    · Ability to juggle many tasks and projects in a fast-moving environment
    · Be a self-starter who is excited about technology.

    Preferred Qualifications

    · Support / Troubleshooting experience
    · Exposure to SQL Administration
    · Exposure to VBScript/PowerShell/ASP/C# scripting
    · Exposure to Exchange Server Rollout and Administration
    · Experience in IP Networking
    · Understanding of Virtualization Technologies
    · Understanding of Cloud services

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