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Operations Supervisor - Worcester - Amazon Logistics

Operations Supervisor - Worcester - Amazon Logistics

Job ID 
568877
Location 
UK-Berry Hill Industrial Estate
Posted Date 
11/10/2017
Company 
Amazon UK Services Ltd.
Recruiting Team 
..

Job Description

Shift: Wednesday - Saturday Nights

We are Amazon; we pioneer.
Since opening our virtual doors in 1995, we’ve been pushing the boundaries of possible further and further.

Our entire business works hard to delight our customers – from the second an order is placed online to the seamless coordination of that order behind the scenes, we strive to stay agile, fluid and intentional. That can be described in one of our core Leadership Principles, which is Bias for Action. This means that our teams band together, roll up their sleeves, and aren’t content with just standing still. We’re aiming to become the most customer-centric company on Earth.

To help us maintain our high standards of service, we are seeking an experienced and accomplished Operations Supervisor, to drive both innovation and execution in our busy Transportation network.

Basic Qualifications

  • GCSE Maths & English, grade C or above (or equivalent qualifications),
  • You will be dedicated to, and take personal responsibility for, meeting and exceeding ambitious production goals,
  • Demonstrable problem solving and analytical skills,
  • Be Customer Obsessed; always mindful of our key objective to provide exceptional service to our customers.
  • An excellent verbal and written communicator, you’re able to handle multiple, occasionally conflicting tasks in a fast-paced environment,
  • Ready to Learn and Be Curious: you’re willing to train and learn new skills,
  • You are a strong People Manager, able to Earn Trust. You will possess experience in coaching and mentoring others to succeed, as well managing performance and employee engagement levels
  • You Deliver Results, are able to handle both long and short-term multiple tasks, and demonstrate Bias for Action while working in a fast paced, occasionally ambiguous environment with conflicting priorities and requests,
  • You demonstrate keen attention to detail, initiative and proactivity, and Insist upon the Highest Standards at all times. Comfortable challenging the status quo, you are always looking for ways to continuously improve and optimise processes.
  • You’re flexible – willing and able to work flexible schedules/shifts outside of your regular shift pattern, including nights and weekends, to support the needs of our Customers. No task is too small or menial – you roll up your sleeves to get the job done.

Preferred Qualifications

  • Previous leadership experience in Transportation and/or Warehousing or similar, in a fast-paced environment, would be beneficial to your application,
  • Solid understanding of commercial vehicle operations, Inbound and Outbound dock management, alongside other sortation processes,
  • A solid understanding of Excel and its application,
  • Able to work with KPIs and metrics, being able to analyse large data sets to understand trends and look for root causes,
  • Be familiar with 5 whys analysis,
  • IOSH/NEBOSH.


We’re looking forward to receiving your application preferably in English.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.

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If at any time you want your personal data to be deleted, you simply need to notify the hiring Amazon company. Amazon will not share your personal data with any third party without your prior consent. As part of your interview process with Amazon you may be asked to authorize the hiring Amazon company to separately verify your application data and personal background through a third party service provider.