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Oracle / MySQL Support Engineer - Amazon Web Services

Oracle / MySQL Support Engineer - Amazon Web Services

Job ID 
Posted Date 
Amazon Web Services Ireland Limited
Recruiting Team 

Job Description

Amazon has built a reputation for excellence with recent examples of being named #1 in customer service, #1 most trusted, and #2 most innovative. Amazon Web Services (AWS) is carrying on that tradition while leading the world in Cloud technologies. AWS Support provides global technical support to a wide range of external customers as they build mission-critical applications on top of AWS services.

As a member of the AWS Support team you will be at the forefront of this transformational technology assisting a global list of companies that are taking advantage of a growing set of services and features.

We have a team of talented Support Engineers located in 8 countries around the world, and are growing rapidly.

We are seeking Support Engineers with a specialty in database technologies. We will come to Brazil in March to hold last round interviews. This role is based in Dublin.

Basic Qualifications

- Strong OS System Administrator skills, Linux or Windows
- Networking (Fluent in DNS, DHCP, TCP/UDP, IP addressing)
- Strong DBA skills in one or more of the following: Oracle, MySQL, Microsoft SQL Server, MariaDB, PostgreSQL, AWS Aurora, AWS Redshift
- Excellent oral and written communication skills
- Customer service experience / strong customer focus
- Strong analysis and troubleshooting skills
- Self-starter who is excited about learning new technology

Preferred Qualifications

- Exposure to Virtualization (VMware, Xen, Hypervisor) & Cloud services on AWS or other vendors
- Prior working experience with AWS - any or all of EC2, S3, EBS, ELB, RDS, DMS, Redshift, Aurora
- Exposure to security concepts / best practices
- Experience managing full application stacks from the OS up through custom applications
- Scripting Skills